Terms And Conditions

 

Booking Terms & Conditions

 
NOTE: Terms & Conditions of Payment & Cancellation for our EXTENDED TOUR products can be found by clicking BOOK NOW on this page, then select your desired tour, proceed to BOOK NOW, and before finalizing payment please read our TERMS & CONDITIONS listed there. Copy this link for an example of the T&C's of our 12-night DELUXE AUSTRALIAN TOUR https://theactc.rezdy.com/terms

DAY TOURS TERMS & CONDITIONS

Prices & Payment Policy: All prices for Day Tours are per person unless otherwise stated. All payments are payable in Australian dollars and include Goods & Services Tax (GST) of 10%. Bookings are secured by credit card, & can be finalized either by credit card or direct transfer payment. Bookings are confirmed subject to a payment of $200 or 25% of the total tour price, whichever is the greater, payable 60 days before the scheduled departure & the remaining balance must be paid in full at least 7 days prior to the scheduled departure by credit card or direct transfer. Tours booked within 7 days of the scheduled departure day must be paid in full at the time of booking.

Cancellation Policy: A $100 administration fee will be charged for any tour canceled within 60 days of the scheduled departure and at least 7 days prior to the scheduled departure. For any booking canceled less than 7 days prior to the scheduled departure, a 50 percent cancellation fee applies. If you cancel within 2 days (48 hours) of the scheduled departure, a 100 percent cancellation fee applies.

Inclusions: All tours include hotel pick up (or other convenient location) and drop off, and all listed inclusions as per your Private and/or tailor made tour itinerary.

General Terms & Conditions: We commit to do our best to deliver tours with inclusions as per listed. However on the rare occasions when weather conditions, road closures, national park regulations or other events beyond our control may result in itineraries/inclusions being altered; in this instance suitable and comparable activities will be provided and there will be no refund provided. If activities provided by third party supplies are cancelled for any reason and ACTC has collected payment from passengers for these activities a full refund will be paid on these costs. ACTC may be the best but we cannot change the weather and we will not be held responsible for bad weather affecting the tour experience.

Insurance/Liability: ACTC holds a Public Liability insurance policy. We strongly recommend that all passengers have travel insurance for any unforeseen circumstances. ACTC accepts no responsibility for loss or damage of property, personal illness or injury sustained whilst on tour and passengers accept all risks associated with tour activities. Whilst on tour, it’s the passenger’s responsibility to follow all the directions given by the driver/guide.